en

 Payment Terms and Conditions (Example)

You agree to comply with all practices, orders, operational procedures, policies, and guidelines related to purchasing products through the platform, including any future amendments or updates issued by us. Once such changes are published on the platform, you are deemed to have acknowledged and accepted them as binding. These payment terms and conditions apply exclusively to your product orders and payments made between you and the seller.

You agree to make payment for the product(s) using a legally valid credit or debit card.
You agree not to cancel or reverse any payment made, except in cases where the order between you and the seller does not comply with the agreement, the product is not delivered, or the product received differs materially from the sellers description as determined at the sellers discretion.

You acknowledge that refunds for completed payments can only be initiated if the seller consents and formally requests the refund process.

You acknowledge that all refunds will be made using the same payment method and to the same person who made the original payment.

You acknowledge that refund processing times cannot be guaranteed and may vary depending on the policies of each bank and/or payment service provider.

Return and Exchange Policy (Example)

A return and exchange policy is something you should clearly communicate to customers both before and after purchase. Most policies typically include the following sections:

Timeframe for Returns/Exchanges:
Specify the period within which customers can request a return or exchange, e.g., within 30 days of receiving the product.

Conditions for Refunds or Exchanges:
Outline what happens if the same product is unavailable whether customers will receive a refund or can exchange for a different item.

Product Condition Requirements:
Define the acceptable condition for returned items, such as intact product packaging, original price tags, and receipts.

Responsibility for Shipping Costs:
Clarify who will bear the cost of returning the product, including pickup or delivery fees.

Processing Time:
State how long it will take to deliver the replacement product or issue a refund after receiving the returned item.